Lane Gerber
CEO
On Keeping Promises
“True communication and openness is where a promise really gains strength. In business, many unforeseen things can happen that might affect our ability to keep a promise or honor a commitment. When these unforeseen situations arise, it’s important to communicate quickly and openly so the person on the receiving end can understand the situation and be a part of the solution. If this communication does not happen, the situation can ultimate cost everyone time, money and trust — and that’s not something I ever want to jeopardize.”
Favorite quote
“Success is not what you have done compared to what others have done. Success is what you have done compared to what you were supposed to do.” ― Tony Evans
Matt Groves
Director of Business Development
On Trusted
“One thing I love is that our vision to be the most trusted stretches and challenges me both professionally and personally. The trust-building skills we practice at work help me create positive relationships at the office, but they also carry over to life at home. So, work life and home life are better because I’m at Trusted, which I think is a powerful indicator that we’re building something really special here that goes beyond just creating really great products.”
Favorite Quote
“Speed happens when people … truly trust each other.” -Edward Marshall
Todd Lantz
CFO
On Trusted
“The secret to keeping Trusted’s customers happy? Understanding and solving their needs and pain points.”
On momentum
“Working together and being flexible is key to growth and problem solving.”
Lyle Isch
Customer Service Manager
On Trusted
“I love knowing that I belong to a team of people that always strive to give their best to each other and their customers. The Trusted culture is faith-based and family-oriented, and we work in an environment that values the livelihood of the people who work here.”
On momentum
“Keeping a promise is one of the most direct ways to instill trust with customers and the people you interact with.”
